TODECA S.A.U. expresses its willingness to document a quality management system that meets the requirements of the International Standard ISO 9001/2015, put it into practice and keep it up to date in a way that ensures the conformity of its products and the importance of complying with the customer requirements, as well as the legal and regulatory requirements and the provision to our customers of certificates, technical sheets, safety sheets and documentation.
The fundamental objectives of this policy are to achieve customer satisfaction by determining and complying with its requirements and the prevention of any non-conformity in a way that allows us to permanently occupy a prominent position as a company dedicated to marketing and distribution of chemical products, as well as to provide a framework of reference to establish and review our objectives.
TODECA establishes a review system for the continuous adaptation of its quality policy, and ensures that it is known, understood and complied with by all company personnel. It also ensures the provisions to comply with the requirements and continuous improvement of the effectiveness of the quality management system, and establishes annual objectives, ensuring compliance by monitoring and analyzing them.
The company’s quality assurance system is defined in this manual and in the quality operating procedures that complement it.
This Manual is mandatory for all TODECA personnel and the procedures are in those activities that apply. The staff has the obligation to know, understand and comply with them.
Each person within the organization is responsible for the quality of their own work within the philosophy of total quality. He may delegate functions to another competent person of a lower hierarchical level, maintaining responsibility.
Some of our certificates, technical sheets and safety sheets of our most demanded products.